Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to immediately attend to all Linux hosting users’ requests and advise demands. Via our ticketing system, you’ll be able to submit your issue and a support team fellow member will likely go back to to you within max one hour. Basically, practice has confirmed that the average reply period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a team of qualified experts who definitely are prepared to reply to your query in a timely manner. You can communicate with the technical support crew by launching a customer assistance ticket from your Online Control Panel or by submitting us an email. On working days, you may as well contact us on the phone or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a complete education base into the Control Panel allowing you to receive very helpful step by step guidelines any time. Each section of the Control Panel features its own contextual support area featuring a variety of how–to posts. We have also made video tutorials to present you with a superior visual representation of the way in which to conduct any presented activity.