A live chat is among the many ways of communication supplied by some hosting companies as part of their support service. Depending on the company, the chat is used for billing, pre-sales and/or technical assistance. This way of communication is quicker than a support ticket and it makes it less likely to misunderstand or misspell something in comparison to a call with a representative. Furthermore, when the trouble that you have requires some time to be investigated and resolved, you'll be able to do something different at the same time rather than just waiting, as you would have to do if you call. Also, you can take advantage of a live chat assistance service without spending a dime provided that you have web accessibility even when your website hosting supplier is located in a different country and they don't have a local telephone number you can call.
Live Chat Support in Hosting
We supply a live chat support service for all of the Linux hosting that we offer and we can assist you with almost everything live. If you don't have an account with us yet, we will give you more information about the packages to help you to choose the most suitable plan. If you are a current client, we're able to assist you with any billing or general matter in addition to with lots of common tech matters, for instance an email address setup in a desktop e-mail client. If you cannot phone us for whatever reason or you're in some country where we don't have a local phone number, our live chat will be the best choice to get in touch with us. Of course, some matters need extra time to examine and test, therefore you'll need to open a ticket to our technicians, but nonetheless, we are able to save your time and assist you with quite a lot of troubles on the chat.