Installation and Troubleshooting
Learn more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Other than having more system resources, a reason why you could get your own hosting server and use it instead of a shared hosting plan is that you could install and run a wide variety of software. With a shared account, you can use apps, that do not need root access and aren't set up server-side, so if you require particular software for your websites, you can't set it up on a shared hosting server. This is not the case with a server of your own where you can install whatever you need. The downside is that you may not have much experience and handling your own machine is more complicated that managing a shared web hosting account in which the service provider handles the majority of things. This is the reason why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you may take full advantage of it any time you face any difficulties with the administration of your server.
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Installation and Troubleshooting in VPS
The upgrade can be acquired for any of the
virtual private server solutions irrespective of the Operating System and Control Panel that you have chosen or the task that you need to be executed as our administrators will help you with anything relevant to the software on the machine. This includes, but is not limited to, installing third-party apps, setting up hosting server options, troubleshooting scripts if they do not function adequately, and so forth. The upgrade features 60 minutes of work and if a particular task requires less time, the remaining minutes shall be available for the future and will be listed within the VPS billing CP. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your hosting server. This way, you could work on your web sites without having to worry that you won't be able to use some application or losing time on complex matters.
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Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our
Linux dedicated hosting and if you add it, our experienced admins can help you with everything on your machine. This includes installing any third-party software that you may want to use on the machine and troubleshooting any script that functions badly or does not run at all. Our upgrade comes with one hour of work and in the event that a particular task is not very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left inside your billing CP and use them whenever you need assistance again. The Installation & Troubleshooting upgrade can be acquired at any time, so in case you need something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you need help later, you can add it from the hosting server billing area. 30 minutes of custom work are provided with our Managed Services pack also, but if you need additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best feasible way.